Your Central Hub for Subscribers, Billing,  Subscription Packages and Service Monitoring

CRM (Customer relationship management) 

Cast-TV's CRM and subscriber management platform enables operators to create and manage subscriber accounts, subscription packages, pricing plans, permissions, devices, and service entitlements from a centralized dashboard.

The platform integrates conditional access, billing, subscriber management, and service monitoring, giving operators real-time visibility into system availability, server performance, subscriber activity, and service status.

Core CRM Features

• Subscriber Management
• Customer Profiles
• Subscription Packages
• Billing & Payment Integration
• Invoice Management
• Prepaid & Voucher Management
• User Reports
• Coupon & Promotion Management
• Customer Communications
• Service Monitoring
• Analytics & Reporting
• Customer Support Tools

The system can integrate with payment gateways and external billing platforms while providing operators with centralized control over their IPTV and OTT subscriber base.