CRM (Customer relationship management)
Cast-TV CRM lets providers create new user accounts and manage pricing packages. Cast-TV will set conditional access and software to manage the Pay-TV or free subscribers' permissions. Cast-TV will set the web-based control monitoring dashboard center, displaying in real-time the integrity and continuity of service, the server load, availability, and malfunctions. This will help operators ensure the servers are active, in good condition, and responding appropriately.
- Customer Service
- Client Profile
- Users Summary
- Help Center
Managing subscribers’ information including, Billing - PayPal or pre-paid cards, Subscription Packages, Invoice and Reports Generating. It also provides added value features like Coupon Generating and Monitoring, as well as Direct Mailing System for marketing purposes.