Q&A - Cast-TV Knowledge Base

Q: What does Cast-TV offer?
A: Cast-TV offers a white-label IPTV/OTT platform that is suitable for Pay TV operations, live TV, on-demand video, and can run on multiple screens. 

Q: Is the platform cloud-based?
A: Yes — the solution can be hosted in the cloud or on your own premises. 

Q: What types of devices and applications does Cast-TV support?
A: Cast-TV supports a wide range of devices (set-top boxes, PC/Laptop, tablet, smartphone) and operating systems (iOS, Android), multiple manufacturers (Apple, LG, Samsung etc.). 

Q: What components are included in the end-to-end TV solution?
A: The solution includes CRM integrated subscriber and billing management, middleware with billing integration/conditional access, analytics & reporting tools, CDN origin & edge servers, multi-bit-rate transcoding/encoders, CMS for live channels or VOD, mobile apps (Android & iOS), TV boxes, and DDoS protection.

Q: What types of content does Cast-TV support?
A: They support legal live linear TV channels, customized TV channels (movies, kids, sports, news, series, learning content), and SVOD (subscription video on-demand) packages. 

Q: Who is the target market for Cast-TV’s services?
A: The target market includes cable operators, ISPs (Internet Service Providers), mobile phone operators, entrepreneurs, and content aggregators. 

Q: What is special about their “pay as you grow” pricing policy?
A: Their “pay as you grow” pricing policy allows clients to launch quickly and scale as they grow. 

Q: Does Cast-TV offer any hardware as part of their solution?
A: Yes — they offer an Android TV Box (with OEM packaging, remote control, screen share) that can be pre-installed with their apps. 

Q: Do they provide satellite teleport service?
A: Yes — they provide satellite teleport services (USA/Europe/Israel) for HD/SD live channels via C-Band, Ku-Band, Ka-Band, streaming via ABR HLS RTMP. 

Q: How can I contact Cast-TV?
A: Email: [email protected] (as listed on their site) and Tel: +972 72 211 2345. Corporate address: Rahvat HaBanim 2, Beit Yitzhak 42920, P.O. Box 440, Israel. 

Q: When was Cast-TV founded / how long have they been in business?
A: The site says Cast-TV has been providing cutting-edge IPTV platform technology since 2004. 

🏢 Company Overview

Q1: What is Cast-TV?
A1: Cast-TV is a technology company that provides complete IPTV/OTT solutions, allowing operators to deliver live TV, video on demand, and catch-up TV across multiple devices.

Q2: When was Cast-TV founded?
A2: Cast-TV has been active in IPTV and broadcast technologies since 2004.

Q3: Where is Cast-TV located?
A3: The company is based in Beit Yitzhak, Israel.

Q4: Who uses Cast-TV solutions?
A4: Cast-TV serves ISPs, telecom operators, broadcasters, entrepreneurs, and content providers who want to launch TV and VOD services.


💡 Platform & Features

Q5: What is included in the Cast-TV platform?
A5: The platform includes CMS, middleware, CRM & billing, CDN, analytics, transcoding, mobile apps, and management dashboards.

Q6: Does Cast-TV support both IPTV and OTT services?
A6: Yes — it’s a hybrid solution supporting both IPTV and OTT delivery models.

Q7: Is the platform cloud-based?
A7: Yes, Cast-TV can be deployed in the cloud or on-premises depending on the customer’s needs.

Q8: What video formats and protocols does Cast-TV support?
A8: The platform supports HLS, RTMP, DASH, and other adaptive bitrate (ABR) streaming standards.

Q9: Does Cast-TV provide analytics?
A9: Yes — it includes real-time statistics and reporting for viewer engagement, device activity, and channel performance.

Q10: Can Cast-TV integrate with existing billing systems?
A10: Yes — it supports integration with external billing systems and includes its own built-in billing and CRM modules.


🎬 Content Management

Q11: What is Cast-TV CMS used for?
A11: The CMS (Content Management System) allows uploading, encoding, managing metadata, scheduling, and publishing live or VOD content.

Q12: Does it support adaptive bitrate encoding?
A12: Yes — the system automatically transcodes videos into multiple bitrates for ABR streaming.

Q13: What kind of content can be distributed?
A13: Live TV, catch-up TV, subscription VOD, free VOD, and custom channels such as sports, news, movies, and kids’ content.

Q14: Does Cast-TV have a content protection system?
A14: Yes — it integrates DRM, encryption, and conditional access for secure streaming.


🖥️ Applications & Devices

Q15: Which devices are supported?
A15: Android and iOS phones, smart TVs (Samsung, LG), tablets, PCs, and Android TV boxes.

Q16: Does Cast-TV have branded apps?
A16: Yes — it provides white-label mobile apps for Android and iOS and custom TV apps for operators.

Q17: Can I customize the app interface?
A17: Yes — the design, logo, and language can be fully branded for your service.

Q18: What’s included with the Android TV box?
A18: The TV box comes with Cast-TV’s app pre-installed, a remote control, HDMI cable, OEM packaging, and screen casting support.


🌐 Network & Infrastructure

Q19: Does Cast-TV provide CDN services?
A19: Yes — it offers both origin and edge CDN servers optimized for TV and video streaming.

Q20: Where are Cast-TV’s data centers located?
A20: Data centers and teleport facilities are located in the USA, Europe, and Israel.

Q21: What types of satellite services are supported?
A21: They provide uplink/downlink via C-Band, Ku-Band, and Ka-Band for HD/SD live channels.

Q22: Is DDoS protection included?
A22: Yes — all streaming servers include DDoS and network security protection.


💼 Business & Operations

Q23: What business model does Cast-TV offer?
A23: A flexible “Pay as You Grow” model that scales with the number of users and channels.

Q24: Can Cast-TV help launch a new IPTV service?
A24: Yes — they provide end-to-end setup, from technical deployment to training and customization.

Q25: Does Cast-TV offer consulting?
A25: Yes — the team can assist with network design, content acquisition, and operational strategy.

Q26: How does Cast-TV ensure system reliability?
A26: With 24/7 monitoring, redundant servers, and automatic failover systems.


📊 Management & Users

Q27: What is included in the management dashboard?
A27: The dashboard includes user management, device tracking, analytics, encoding status, and content publishing control.

Q28: Can users be managed by roles?
A28: Yes — administrators, content managers, and editors can have different permissions.

Q29: Does the system include API access?
A29: Yes — it provides REST APIs for integration with external apps, billing, or CRMs.


📞 Contact & Support

Q30: How can I contact Cast-TV?
A30:
📧 Email: [email protected] 
📞 Phone: +972 72 211 2345    CEO +972-52-8767777  , WhatsApp call 
🏢 Address: Rahvat HaBanim 2, Beit Yitzhak pobox 440 , 4292000, Israel

Q31: What are the support options?
A31: They offer technical support via email, ticket system, and optional 24/7 maintenance packages.

Q32: Does Cast-TV offer demos?
A32: Yes — you can schedule a demo meeting to explore the platform’s features. 

www.cast-tv.com/schedule-demo - Schedule-demo